Read Book [PDF] ITIL 4 Foundation Exam Study Gui

<b>The new, fully-updated edition of the popular guide for</b> <b>the</b> <b>ITIL 4 Foundation Exam --everything needed for exam success!</b><br /><br />The Information Technology Infrastructure Library (ITIL) is a set of best practices for IT service and management. ITIL certification is gained through examination administered by AXELOS, the body established to develop, manage, and operate qualifications in best practice. Foundation certification--as well as subsequent Intermediate, Expert, and Master-level certification--is sought by employers throughout the IT industry. The <i>ITIL 4 Foundation Exam Study Guide </i>is the leading resource for anyone preparing for certification.<br /><br />Written by accredited ITIL trainers and Certified ITIL Experts, this up-to-date second edition is organized around the latest 2018 ITIL Foundation syllabus. Six sections offer complete and accurate coverage of IT service management and ITIL service strategy, design, transition, operation, and conti